I would now like to ask PokerStars Casino for their help in resolving this complaint. "Your account has been temporarily restricted pending a routine security investigation. . We would like to ask how we can help with the verification process to make. We apologize for this delay. No big deal, but quite annoying. Whenever I use the common Swedish word "s l u t", I get a warning for using offensive language. The AskGamblers Complaint Team is kindly asking you to update your complaint accordingly and clarify the total amount of the disputed withdrawal request/s. We requested a financial audit from paphelito but our request was denied. It makes it impossible for us to verify player's results for those 5. These checks are usually completed within. The player from Greece has sent all the requested documents for the verification five days ago. This happens every day on BGA. We would like to ask the PokerStars Casino to reply to this.